Welcome to the Massachusetts Funeral Consumers Portal

A Statewide Resource of Funeral Information

We are two affiliates of the national Funeral Consumers AllianceWestern Massachusetts (FCAWM) and Eastern Massachusetts (FCAEM). We are nonprofit, volunteer-run organizations with the shared goal of assisting consumers to prepare and protect themselves when planning a funeral for themselves or their loved ones. We do this by offering resources about funeral planning and end of life decisions so people can plan meaningful goodbyes that fit their needs and budgets.

From here you can explore the resources offered by our respective alliances, as well as learn about statewide resources and laws relating to funerals and the funeral industry. Both of our organizations welcome your questions and your involvement!

In November 2020 we hosted a discussion: “Raising the Alarm about Bodies in Limbo; Delays in Indigent Disposition in Massachusetts.”  We thank all who participated. In July 2021 we urged the Massachusetts Board of Registration in Embalming and Funeral Directing to update their old Consumer Fact Sheet; we assisted in that revision. In June 2022 the new Consumer Fact Sheet for Funeral Planning was posted online. 

For more information, click the images below to go to each organization’s website.

Click the button below to view/download statewide funeral information

Your Funeral Consumer Rights in Massachusetts